Privacy policy
Information Collection
We collect information (i) directly from you, (ii) from third parties, or (iii) automatically when you use the website. In general, we collect information as follows:
Your account and profile information: When you create an account on the Homzmix platform, we collect certain information such as your name, contact details and any other information you provide. If you create an account on the website, the information you enter, such as your name, username, current projects, demographic information and any photo you upload, may be publicly visible on our website. If you believe someone has created an account in your name without your permission, please contact us.
Public content: We collect and store the information you post on the website, including photos, comments, reviews, projects and personal information.
Communications: When you contact us (by email, through the website or by any other means), we keep a record of your communication. In addition, when you call a professional registered on Homzmix using the number shown on their Homzmix profile, we may collect some data. Similarly, when you submit information to a registered professional through their Homzmix profile, we may collect and store that information on the professional's behalf; however, the professional's use of the information you provide is governed by the professional's own policies and practices, not by the Homzmix Privacy Policy.
Messages: If you exchange messages through the website, and in accordance with applicable law, we may store those messages in order to process and deliver them, allow you to manage them, and investigate possible violations relating to the website. The Homzmix platform may also allow you to contact third-party providers of services and products directly outside the website; any information you send to third parties in this way, including your personal email address, is not covered by the Homzmix Privacy Policy.
Information the website collects automatically: We collect and store information about your use of the website (including mobile applications), such as the searches you perform, the pages you visit and the date and time of your visit. We also collect and store information about the computer or mobile device you use to access the website, such as browser type, device type, browser language, IP address, mobile network, device identifier, location, and the URLs of requested and referring pages.
Third parties and contacts: If you choose to connect your Homzmix profile to another network or service provider such as Facebook or Google, you will be asked to allow your contact information to be shared with Homzmix. If you agree to this sharing to make your experience easier, we will send notifications so that you and your contacts can find each other on the Homzmix platform.
Use of Information
We may use the information we collect about you on the Homzmix platform to: improve the quality of the website; personalise your experience; decide which content and information to send or show you; provide location features; offer you help and suggestions; track your use of the website; suggest businesses and professionals who showcase their work and products on the website; show relevant advertising (on our website and on third-party websites); measure the success of our advertising; provide customer support; contact you about your use of the website or any orders; allow third parties to contact you through the website; answer your questions and respond to your requests; send you marketing messages; back up our systems and allow recovery in case of failure; improve website security; complete transactions you carry out, request or approve through the website; and comply with legal orders.
We also use the information we collect to better understand how users access and use our website and services, both in aggregate and individually, in order to improve it, respond to users' wishes and requests, develop the products and services we offer, and for other analytical and research purposes. From time to time we may run contests and promotions and use the information we collect to administer them, to analyse survey results for research purposes, and to comply with the legal requirements that apply to such contests and promotions.
Sharing Your Information
We do not rent or sell your personal contact information (such as the email address linked to your account) to third parties for their own marketing purposes. However, in some cases Homzmix may allow third parties, including users and our partners, to contact you through the website for marketing purposes. Any information you share publicly through your account is also available to third parties and other users, and we cannot control how third parties use it. We may share some of your information with third parties in connection with your use of the website. This sharing usually falls into the following purposes and categories:
Analytics and usage: We may share your information in de-identified or aggregated form with third parties such as advertisers, professionals or other businesses. For example, we may tell a business owner how many users viewed their products. Professionals and businesses registered on Homzmix may access analytics linked to your profile when you register with Homzmix (not identified by your email address or non-public personal information), which lets them see whether you added their products or designs to your ideabook on particular dates.
Third-party advertising networks: We use third-party advertising companies to show ads on third-party websites, and we may work with them to show ads on our website and to help us measure the effectiveness of our advertising, in accordance with applicable law. These companies use cookies, web beacons and other tracking technologies to collect information (not including your name, address, email address or phone number) about your visits to this and other websites in order to show you targeted ads. Please see the Third-Party Advertising section below for more information.
Our affiliates: We may share information about you with our affiliates or companies under common management, and in that case we will require them to follow this Privacy Policy.
Other users: Information you post publicly on the website (such as photos, comments and your profile) will be available to other users of the Homzmix platform. By posting on the website, you agree to the public disclosure of the material you post.
Investigations: We may investigate and disclose information about you, as permitted by applicable law, if we believe such investigation or disclosure is necessary to comply with legal process and law-enforcement instructions, such as a search warrant, subpoena or other legal process served on us; to prevent, investigate or identify possible violations on the website; or to protect our rights, reputation and property, or those of our users, affiliates or visitors.
Homzmix Communications
When you join the Homzmix platform by signing up for an account or creating a profile, you will receive the Homzmix newsletter featuring articles, offers and features on the website. As permitted by law, you choose whether to receive emails from us that may interest you as a member of the Homzmix community, and we may also ask you to agree to receive text messages from us. You can manage your email and notification preferences in your account settings, but please note that you cannot opt out of administrative and legal notices from us. If you opt out of emails with recommendations or other information we think may interest you, we may still send you emails about your account or any services you have requested or received from us. However, you may opt out entirely of text messages from us, whether promotional, transactional or otherwise. By joining, you also agree to receive feedback and communications from third parties through the website, including third-party providers of services or products who comment on your posts. If you do not want third parties to see certain information, you should not post it on your profile or the website.
Cookies and Other Tracking Technologies
We, together with the third parties we work with, including service providers, use cookies in connection with your use of the website and third-party websites (cookies are small text files that most websites store on your device and that contain information about you, such as login data). We also use web beacons for similar purposes on our website and in emails we send to customers (for example, to track email response rates, see when emails are opened and whether they are forwarded). In addition, we use local shared objects (sometimes called "Flash cookies"), JavaScript, log files and similar technologies (together with cookies and web beacons, all referred to as "cookies" in this policy) to track and analyse use of the website and to support advertising on it and on third-party websites.
We use cookies to collect or transmit information about you and your use of the website or third-party websites, such as your browser type, your search preferences, data about the ads you were shown or clicked, your interests on our website and other websites, and the date and time of your use. We use cookies to improve the website's features, make your transactions reliable and secure, store your preferences, support relevant advertising, understand how users interact with the website and understand your activity after you leave it. Our cookies may be persistent or session cookies.
You can opt out of third-party tracking for certain advertising purposes (as described above) to help you control targeted ads from third parties that track your activity across websites. You may also be able to disable certain cookies through your device or browser settings, which vary by browser or device but can usually be found in the preferences or security settings. However, disabling cookies may affect your ability to use the website. If you are not comfortable with our use of cookies, please do not use this website.
Do Not Track signals: Please note that we do not change our website practices in response to browser "Do Not Track" requests. However, you can opt out of certain tracking as described in this section (for example, by disabling cookies or opting out of ad networks).
Third-party analytics: We use automated tools and applications, such as Google Analytics, to evaluate the use of our website and services. You can opt out of Google Analytics and review its privacy policy. We use these tools to collect non-personal information about users to help us improve our services, performance and user experience. These analytics providers may use cookies to perform their services and may combine the information they collect about you on the website with other information. This Privacy Policy does not cover third parties' use of data.
Third-Party Advertising
As mentioned above, we may work with third parties such as ad networks to show ads on external websites or other media and to measure the success of our advertising campaigns, including Facebook, Google and others (both Facebook and Google offer additional ways to opt out of certain advertising activity, and maintain their own privacy policies covering their targeted advertising services). We may also work with third parties to show ads on our website.
Ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including animated images) and other tracking technologies to measure the effectiveness of their ads and personalise ad content for you. This allows us and third parties to target ads for products and services that matter to you, based on your activity on our website and other websites. Third-party cookies and other technologies are governed by those third parties' privacy policies. We may provide third-party advertisers with information about members or allow them to collect some information through the website (such as IP address and demographic information), but we do not disclose your name, contact details or other personal information to them.
Opting out of one or more of these companies means you will no longer receive content or ads tailored to your activity across websites, but it does not mean you will stop receiving ads from us on other websites. You may still receive ads, for example, based on the particular website you are viewing (contextual ads). Also, if your browser is set to reject cookies, or you later delete them, your opt-out may not be effective.
Social Media Links and Pages
Our website includes social media features, such as the Facebook "Share" button, and other interactive programs that run on our website, services and third-party websites, as well as certain features such as blogs and comments. These features may collect your IP address and the page you are visiting, and may set cookies to work properly and for other purposes. When these features appear on our website they are provided by third parties and are subject to their privacy policies. Your interactions with these features are governed by the privacy policy of the company that provides them.
Choice and Access to Your Personal Information
As a user of the website, you have choices about how your data is handled, including the profile information shown publicly, contact settings, network connections, and opting out of third-party tracking for certain advertising purposes. These choices are described in the relevant sections of this Privacy Policy. You can also edit the information in your account that you provided at sign-up and update your profile. Please note that copies of information you have updated, edited or deleted may remain for a period of time, and we may keep such copies as part of our business records.
Security
We have put security safeguards in place to protect the personal information you provide to us, both during transmission and once received. However, no method of transmission over the internet or mobile network, or of electronic storage, is 100% secure, so we cannot guarantee absolute security. You should take steps to protect your account and personal information, such as choosing a strong password, keeping it private, and signing out of your account when you finish using the website.
Links to Other Websites
Our website contains links to other websites that we do not control, and we are not responsible for their privacy practices. We encourage you to be careful when you leave our website and to read the privacy policy of every website you visit. This Privacy Policy applies only to information collected by our website.
Changes and Updates to this Privacy Policy
We may revise this Privacy Policy from time to time. The most recent version, which will always be on this page, governs our use of your personal information. If we make changes to this policy, we will notify you by email or by posting a notice on the website. By continuing to access or use the website after the changes take effect, you agree to be bound by the revised Privacy Policy.
Publishing and Intellectual Property Policy
The Homzmix website and Homzmix company do not earn any direct profit from the material or content uploaded by users to the website, except in the case of paid advertising. Homzmix is a social platform that connects homeowners with professionals in all areas of home design, and it expects its users to respect the intellectual property rights of others. Users who upload their own content to the website warrant that they have the right to allow Homzmix to use that content. If you infringe the copyright or intellectual property rights of the website or of others, your content will be removed or partially or fully suspended. Our policy in such cases is to suspend or terminate the accounts of users who repeatedly violate the website's policies and the intellectual property rights of other users.
If you believe that material displayed on Homzmix genuinely infringes your intellectual property rights, you can contact us and send a message requesting its removal. The message must include the following:
- A physical or electronic signature of the person authorised to act on behalf of the owner of the right being infringed.
- Identification of the work or trademark that has been infringed.
- Identification of the material, topics or content that infringe your rights, with enough information for Homzmix administrators to locate it on the platform.
- Enough information for Homzmix administrators to contact the reporting party easily, such as name, address, phone number and email address.
- A statement that the complainant has good reason to believe that the material on the website infringes their intellectual property, trademark or the law.
- A statement that the information in the notice is accurate, and that the complainant is authorised to act on behalf of the exclusive owner of the intellectual property that has been infringed.
Please note that Homzmix will not consider complaints that do not meet all of the requirements above. If the website administrators decide not to remove material alleged to infringe someone's intellectual property or trademark rights, the website will not remove it, and it will be removed only if a court order states that the content is being used unlawfully.
